Terms & Conditions
Hello Tom,
The way you conduct business is really to be commended.
Its like the old days when ones word was good enough.
I was in corporate politics for 24 years,
and there aren't too many that can be trusted, so this is why
your style is so noticeable to me.
David Conant
Satisfaction Guarantee
If you are not completely satisfied with a clinic and do not feel you received good value for your money and time,
send us an email explaining why and the full price of the clinic will be refunded, no questions asked.
You may keep all handouts as our apology.
If an Adventure did not measure up to your expectations, we will allow you to repeat the adventure again at a later date
or refund the full price at your discretion.
Our refund policy is based upon
1) our belief that we will exceed your expectations in all significant ways and
2) if we don't, we will fix the class / Adventure so no one else is disappointed.
We believe most guests understand weather and other acts are outside our control
and dealing with the unexpected difficulties add to the sense of adventure and learning.
Cancellation Policy
A full refund will be issued if you cancel more than 14 days before the start of an event.
If you cancel within 2 days of the event: - the balance is transferable to another event within 12 months of the cancellation date.
If you do not show up and did not cancel, you better have a darn good reason to convince us to transfer the balance to another event.
If an event must be canceled, a full refund will be issued.
Pricing
Our pricing philosophy is to let our customer's control, as much as possible, the combination of clinics and attendees
within the constraints of group clinic pricing.
For this reason we provide several one day sessions that you can select, combine into a multi day clinic or
take at a later time.
The Getting Started Day 1 clinic and the Getting Started Day 2 extension to the Getting Started Day 1 clinic are priced and scheduled separately,
so you do not need to commit to a second day. With Getting Started Day 2 scheduled separately, you can take it the day following the Getting Started Day 1 Clinic or
in a subsequent month when you have time.
Badlands Off-Road charges for the second driver in the Getting Started Day 1 clinic because we believe there is a great deal of value for anyone
who attends the session. However, we are able to offer a lower price because we do not have the cost of additional materials and overheads.
Only one set of class materials is provided per vehicle.
Many of the clinics offered by Badlands Off-Road Adventures for recreational drivers, including the Getting Started Day 2 clinic, charge only for one driver.
These classes are entirely behind-the-wheel with field instruction. To gain the most benefit, each student should be the primary driver.
Therefore, Badlands Off-Road charges only for the first driver. You may bring as many others with you as you have seat belts
at no additional charge (even if you do switch off driving). Everyone (even passengers) still learns something, so consider bringing your spouse.
This is a sport that many couples enjoy together.
Please let us know in advance of your passengers so we can put them on the roster.
Everyone must sign a waiver and complete the Medical Information form.
